NEW NORMALITY PROTOCOL
WELCOME IN
We are thrilled to welcome you to another wonderful season at Agapi Beach Resort!
We have set up rigorous and enhanced cleanliness practices to ensure that you can experience an elevated level of protection, in accordance with World Health Organization measures and the Greek State directive.
We have also adopted a number of additional initiatives, for our guests to feel at ease at all times & our employees to have a safe workplace.
Our commitment to you is clear: to welcome you in a safe sanctuary & celebrate the ethos of the Greek summer, together!
FLEXIBLE RESERVATION & CANCELLATION POLICY
As the COVID-19 situation continues to evolve around the world, we would like to assure you that the safety and wellbeing of our guests and employees are our top priority at Agapi Beach Resort!
As the current circumstances may affect your travel plans, we have updated our reservation and cancellation policies to provide more flexibility & peace of mind when booking a stay with us.
Flexible Cancellation
For new reservations, we will allow cancellation without penalty up to 7 days prior to arrival.
No deposit
We are not processing any charge at the time of the booking.
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Terms & Conditions
Flexible Cancellation: 100% of the total price will be charged for cancellations made 6 days before arrival
No deposit policy: No deposit is requested at the time of the booking; we hold the right to pre-authorize the credit card at any time.
Specific room packages are excluded from this flexible reservation and cancellation policy. Please refer to individual listing for details.
Blackout dates apply and vary
For reservations made via third parties, including online travel agents, travel professionals or as part of group booking, contact your booking provider or meeting planner for additional information on their policies.
Expert Healthcare Measures
All employees will have their temperature checked before commencing their shift, as well as suppliers before entering our premises.
Our guests will have their temperature checked upon arrival.
We have teamed up with local private medical Covid-19 certified expert to have available required molecular Covid testing for any guests or employees who may feel unwell or experience virus-related symptoms.
Moreover, we have assigned a designated hotel team, who are supervising procedures, receiving an ongoing certified training.
Our hygiene and safety plan is certified by TÜV Nord organization (Safe Restart Program).
An extensive training for our staff has been completed and certified as well.
We are working closely with industry and health authorities on implementing our thorough hygiene and safety plan in accordance ith World Health Organization measures and the Greek State directive.
What happens if I begin to feel unwell during my stay?
If you or your family members feel unwell or experience virus-related symptoms,
please contact Reception immediately
Our private medical Covid-19 certified expert and our Social Environmental Health Agent are available 24-hours to aid our guests
An emergency contingency plan is in place
A Restorair Rapid Room Recovery Unit®, using Advanced Oxidation Cell to effectively mitigate and eliminate viruses and other contaminants and harmful pathogens in the air and on surfaces, is available at the hotel, in case of a suspicious case.
On propery Covid-19 testing
We have enhanced our Health & Safety protocol and as an extension to our commitment to you for a safe and comfortable stay we have established on-property COVID-19 testing, upon arrival or before departure. We have teamed up with a local private medical Covid-19 certified expert to provide on-property testing options (either rapid antigen or preventive PCR tests), offered optionally to all guests, at a fee.
Preventive PCR test: the price is arranged at 150€/guest and 65€/per any additional person (family or not) in the same room
Rapid antigen test: the price is arranged at 90€/guest and 40€/per any additional person (family or not) in the same room
Special prices will apply for groups of more than 5 guests
Special terms
All tests are available to children, at the same fee, without age restrictions
Test appointments over the weekend are limited and require additional fee
A 48h booking test appointment is required, during weekdays